Frequently Asked Questions
Our distribution team handles all types of printed/promotional materials and product samples.
We do not distribute materials promoting illegal, offensive or adult activities.
Currently, our direct mailing & flyer distribution services is nationwide. We are responsibility to ensure that all necessary permits are obtained at each City. It is the responsibility of the client to create the plan for distribution (for an additional fee, our team can develop a distribution plan).
If our team is asked by authorized officials to stop distribution, we will pause the campaign. If the client wants to select a different area after work has been put on hold due to violations, the client will be responsible for the fees associated with moving to a new location and work done on additional days.
Each person on our distribution team can pass out 500-800 flyers per day. This takes about 8-10 hours to complete.
There are several variables that could affect this number like:
- where the flyers are being distributed
- if it’s door to door, the spacing of the homes, the length of the driveway and the type of doors
- the weather
If your campaign consists of door to door or windshield distribution, your materials will be distributed in the time-frame below.
- 1,000 pieces will be distributed in 1 to 2 business days
- 1,500 to 2,000 pieces will be distributed in 2 business days
- For 5,000+ pieces, 3+ business days.
The larger the flyer team, the faster the job is complete. For example a 5,000 flyers distribution can be completed within 1 day with a team of 6 flyer guys.
We do not guarantee results with distribution services. Each advertiser’s experience is different and the results could vary on a number of factors such as location, promotional material or even the actual service/product.
A member of our management team does random site visits to ensure that work is being done legally and in a professional manner. If you need added assurance, you can purchase our GPS distribution services for an additional $0.05 per flyer. If you want to keep costs low and avoid this extra fee, you can request a text and/or email at the end of each distribution day so that you can drive out and view each location.
We do offer printing services for our clients for an additional cost. Please contact our team at 888-680-0993 for a FREE quote.
Yes, the minimum order is 5,000 pieces.
Yes, you are responsible for picking your own location, although, we don’t deliver pre-addressed materials, you can pick the general area (i.e. subdivision, neighborhood).
We can pick your materials from the location you prefer. There is no additional fee for this service.
All payments must be made in full by money order or check before services are initiated. Unfortunately, we do not accept credit cards as form of payment.
Services must be cancelled within 7 days of your distribution date. All services not cancelled within the appropriate time will be assessed a fee equal to 15% of the quoted cost of the project to help offset the pay we have to provide for our team reserving time and not be able to work other projects. We cannot cancel campaigns that have already started.
If the weather prevents distribution, the client can either reserve another date to have their items distributed, get a refund (if it’s within the standard period for obtaining a refund) or receive a credit towards other services (if applicable). For the safety of our team, we will not distribute materials in the rain, below freezing temperatures, snow, sleet, tornadoes, thunderstorms or any other conditions that may be rendered unsafe. If the distribution campaign has not begun, the client can receive a credit that can be used towards any of the Apex Virtual Solutions services. We cannot be held liable for weather and situations beyond our control.
If we are asked by residents or local businesses to leave a location, we will relocate. The law in some cities does allow solicitation even when residents are not a fan of it but we cannot and will not distribute in an area where the residents are not comfortable with the situation. This is done for the safety of our team and to avoid any dealings with law enforcement. Relocating does not warrant a refund or credit so we strongly advise clients to have some backup locations.